MIAMI BIKE XPERIENCE LLC. is committed to ensuring that our website is accessible to people with disabilities. We are continuously working to enhance the accessibility and usability of our website for everyone. If you are experiencing difficulty with any content on our website or require assistance with any part of our site, please contact us and we will be happy to assist.
Accessibility Statement
This statement was last updated on [enter relevant date].
We at BICYCLE SPOT L.L.C. are dedicated to making our site accessible to people with disabilities.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same level of ease and enjoyment as other visitors. This can be achieved through various features and assistive technologies.
Accessibility adjustments on this site
We have designed this site to be in compliance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. Our efforts include:
Utilizing accessibility tools to identify and address potential issues
Ensuring clear navigation and content order
Implementing descriptive headings and alternative text for images
Adopting color combinations with adequate contrast
Minimizing the use of motion
Ensuring accessibility of multimedia content and files
Effective date: November 11, 2025
Company: MIAMI BIKE XPERIENCE LLC (“MBX,” “we,” “us”)
Address: 5401 Collins Ave #730, Miami Beach, FL 33140, USA
Email: support@miamibikexperience.com · Phone: +1 (305) 397-8958
Our commitment
We want everyone to browse, research, and purchase e-bikes and cycling goods on our website with ease. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the current W3C web standard for accessibility. WCAG 2.2 is organized under the principles Perceivable, Operable, Understandable, and Robust with testable success criteria.
Note: WCAG 2.2 is now also published as ISO/IEC 40500:2025, helping governments and organizations formally adopt the same standard.
How we work toward accessibility
-
Standards & techniques. We use WCAG 2.2 guidance and WAI’s “How to Meet WCAG” quick reference when designing, coding, and testing pages and components.
-
Interactive components. For menus, dialogs, carousels, and other widgets, we follow the WAI-ARIA Authoring Practices where appropriate.
-
Legal framework. We recognize duties under the Americans with Disabilities Act (ADA) and follow the U.S. Department of Justice’s web accessibility guidance for businesses open to the public.
-
Continuous improvement. We review new and updated pages against WCAG 2.2 (including newer criteria such as focus appearance and target size) and iterate based on findings.
Compatibility & supported technologies
Our site is designed for current versions of major browsers (Chrome, Safari, Firefox, Edge) and to work with common assistive technologies (e.g., screen readers, screen magnifiers, keyboard-only navigation). Very old browsers or OS versions may not provide the best experience.
Known limitations & third-party content
Some third-party embeds (e.g., maps, payment or shipping widgets, external tracking pages) are outside our codebase and may not fully meet WCAG 2.2. We work with vendors to improve accessibility and offer alternatives where possible (for example, phone or email ordering/support).
Feedback & assistance
If you encounter a barrier on our site, please tell us so we can help and fix it:
-
Phone: +1 (305) 397-8958 (Mon–Fri, 9:00–17:00 ET)
-
Mail: MIAMI BIKE XPERIENCE LLC, 5401 Collins Ave #730, Miami Beach, FL 33140, USA
When reporting an issue, including the page URL, a brief description, your browser/assistive tech, and any screenshots helps us reproduce it. We aim to reply within 2 business days.
Alternative formats & accommodations
If you need information in an alternative format or help placing an order, contact us via phone or email and we will provide an accessible alternative (for example, phone ordering or accessible PDFs) consistent with ADA guidance.
Enforcement & escalation
If we are unable to resolve your concern directly, you may consult the DOJ’s ADA web accessibility guidance for additional routes.
Ongoing review
We treat accessibility as a continuous process. As standards evolve and our website changes, we reassess pages and components against WCAG 2.2 Level AA using a mix of automated checks and manual/assistive-technology testing.